How to request Internet access during a cruise

To request Internet access for your phone during a CostaCruceros cruise, follow these steps:

### Pre-Cruise Booking:

1. **Visit the CostaCruceros Website:**
- Go to the official [Costa Cruises website](https://www.costacruises.com/).

2. **Log in to Your Account:**
- Use your credentials to log in to your Costa account.

3. **Manage Your Booking:**
- Navigate to your booking details. Look for options related to add-ons or packages.

4. **Select an Internet Package:**
- Costa offers various Internet packages based on usage needs (e.g., social media package, full Internet package). Review and select the package that best suits your needs.

5. **Purchase the Package:**
- Follow the prompts to purchase the package. Payment is typically made using a credit card.

### Onboard the Ship:

1. **Connect to the Ship’s Wi-Fi:**
- Turn on Wi-Fi on your phone and search for available networks. Connect to the ship’s Wi-Fi network (often named something like "Costa Wi-Fi" or similar).

2. **Open Your Browser:**
- Open a web browser on your phone. You should be automatically redirected to the Costa Wi-Fi login page.

3. **Log In or Sign Up:**
- If you pre-purchased a package, log in with the credentials provided. If not, follow the instructions to purchase a package.

4. **Select a Package:**
- Choose the desired Internet package from the available options. Packages can be by the day, by the trip, or based on data usage.

5. **Complete the Purchase:**
- Enter your payment details and complete the purchase. Once the transaction is successful, you should have Internet access.

### At the Reception Desk:

1. **Visit Guest Services:**
- If you prefer personal assistance, visit the Guest Services or Reception desk on the ship.

2. **Request Information:**
- Ask the staff about available Internet packages. They can provide details on pricing and usage limits.

3. **Purchase the Package:**
- The staff will guide you through the process of purchasing the package, which may involve charging it to your cabin account.

### Using the Costa App:

1. **Download the Costa App:**
- Before your cruise, download the Costa App from the Apple App Store or Google Play Store.

2. **Log In to the App:**
- Use your Costa account credentials to log in.

3. **Navigate to Internet Packages:**
- Within the app, find the section for onboard services or Internet packages.

4. **Select and Purchase a Package:**
- Review the available packages and select one. You can purchase it directly through the app using your preferred payment method.

### Additional Tips:

- **Consider Your Needs:**
- If you only need basic connectivity for social media and messaging, a smaller package may suffice. For more extensive use like video streaming, opt for a larger package.

- **Monitor Usage:**
- Keep track of your usage to avoid overage charges. Many packages have data limits, and exceeding them can be costly.

- **Signal Strength:**
- Internet speed and reliability may vary depending on your location on the ship and the ship’s location at sea. Be prepared for slower speeds compared to land-based Internet.

By following these steps, you can ensure that you stay connected while enjoying your CostaCruceros cruise.